FAQ - Frequently Asked Questions
Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email you registered with. Average North American shipping time is 3-5 business days. For international tracked shipments, expect a 12-21 Business day delivery time. Mule Ties will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at: firstname.lastname@example.org
All orders over $65 qualify for free shipping! When we ship for free we use Canada Post Mail.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.