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Return & Exchange Policy

Not satisfied with your purchase? 

  • Within 14 days of the shipping date: you can exchange your item or receive a refund to the original method of payment.
  • After 14 days: you can only exchange your item, or we’ll issue you a credit on a gift card. Please note that we can issue an exchange once we receive the item back. Also note that you will be responsible for the shipping fee for any returns and exchanges. 

For all returns or exchanges, items must not be washed, worn or damaged. All original tags must be attached.

All returned items that were purchased using a gift card will be refunded as merchandise credit back onto a gift card. Nice and simple.

If you received a gift that you’d like to exchange please contact us via email info@muleties.com for help. You can return the item within 14 days of the shipping date. 

For Leafwood Watches 

  • Within 30 days of the shipping date: you can exchange your item or receive a refund to the original method of payment. 
  • After 30 days, you can contact us via email info@muleties.com for help. We may be able to do an exchange (no returns/refund) depending on the situation, it is a case by case basis.